Markets: Social housing
Date: 11/05/2016

Accent Nene 2016

Accent Nene has three contracts in place with Foster, for responsive repairs, maintenance and voids. Winning the responsive repairs element through a competitive tender via the Procurement for All consortium and OJEU process saw residents taking part in the procedure. This gave Foster a great insight into over 3,000 of Accent Nene’s housing and leaseholder properties.

Foster’s in-house teams complete all work for Accent Nene at consistently high levels. Where specialist skills are called for, we subcontract to relevant qualified tradespeople. Once in the field, teams are managed by our repairs co-ordinators and administration team from our central hub in Wisbech. And being respectful of residents is top priority.

With Accent Nene properties spread across Cambridgeshire, Bedfordshire, Northamptonshire, Nottinghamshire, Lincolnshire and Rutland, ensuring we keep our appointments is even more important than ever. Foster ensures timely arrival by using Service Days Planning – an intuitive system which schedules appointments according to both work priority and geographical areas.

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