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Our people are committed to offering the highest level of customer service when working with residents.

Here are a number of resources which may be helpful to you in understanding what to expect if work is being carried out in your home, how to communicate with us should you have concerns, and what to do if you'd like more information.

Identifying our people: 

  •  It is important that you check the photo identification card before allowing anyone to enter your home.
  • Our operatives wear branded uniforms and drive liveried vans. All members of staff will also carry an Aaron Services ID card.
  • Never allow anybody without proper identification into your home.
  • Call your local Aaron Office for assistance if you have any doubts as to their identity.

Important literature