Across the Sureserve Group, our single most important priority is to protect the health, safety and well-being of our employees, customers, suppliers and members of the public. This is one of the core values that underpin our culture as a Group.

We are committed to continuous improvement and do everything we can to ensure anybody affected by our work is kept safe, both during our operations and into the future. We operate a Health and Safety system and are certified to the ISO 18001 standard accreditation for Occupational Health and Safety Assessment. This enables us to underpin our internal management system and assist with driving regular performance reviews and improving our processes and procedures.

As a result, we believe our commitment to health and safety exceeds the standards that are common to our industry.

When it comes to looking after our own people, we have a programme in place that provides all employees with high quality safety training tailored to our business workstreams. We also enable employees to undertake core training when on the move, covering health and safety essentials such as Working at Heights and Asbestos Awareness. Delivered via our Learning Management System (LMS), an e-learning system from the Sureserve Academy (see below), this is always supported by instructor-led training.

We believe the ongoing health and well-being of our people is as important as their on-site safety, and we are continually developing and delivering initiatives to support this. The Group Safety, Health, Environment and Quality (SHEQ) network we created in 2015 continues to provide us with a framework for sharing best practice, introducing improvements and implementing risk-reduction programmes to continually strengthen our health and safety culture. A key element of this initiative is the annual SHEQ Forum, which provides a platform for our highly trained and skilled health and safety specialists to share knowledge and launch new projects.

Alongside training, every year we look for new ways to improve our health and safety performance across the Group. These include reward and incentive schemes, awareness programmes and near-hit reporting.

Reporting and data analysis are vital tools for us, and we submit health and safety statistics to the PLC Board every month. As well as near hits, these include Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) data, accidents and environmental incidents. This enables us to calculate our Accident Frequency Rate (AFR), allowing us to set relevant and meaningful health and safety targets and objectives.

We believe our Health and Safety commitment exceeds standards common to the industry.