Lakehouse is one of three preferred contractors to be awarded a place on The Hyde Group’s four year stock investment framework.
We’ve won a place on lots 2 and 5, covering internal and external works in homes across Horsham, Worthing, Surrey, Kent, Thurrock South East and the London Boroughs of Bromley, Bexley, Croydon, Merton, Sutton and Wandsworth.
Hyde residents have been an integral part of the procurement with the early formation of a Procurement Panel made up of tenants and leaseholders. The panel have been fully involved in the process of service design and contractor selection including developing service specifications and reviewing policies through to assessing bids, making sure that the decisions made support the type of service that residents want to be delivered.
Resident and panel member John O’Leary said:
Working with Hyde, I believe we have selected the best contractors to offer the best service for everyone.
Residents will continue to be involved in monitoring the success of the new contracts through Resident Assurance Committees and Hydewide Residents’ Voice. Hyde’s Resident Inspectors and Mystery Shoppers will also be carrying out inspections of the service to ensure its high quality and value for money is maintained.
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