Business: Sure Maintenance
Services: Compliance > Gas
Markets: Social housing
Date: 10/07/2016

Sandwell Metropolitan Borough Council

Sure Maintenance started work in July 2011 after successfully tendering for the contract which was then retendered and secured until July 2018.

Sandwell Metropolitan Borough Council has housing stock of approximately 28,000 properties within the borough of Sandwell and surrounding areas. The Council was looking for a qualified and experienced gas contractor who would be responsible for the upgrade of boilers on a reactive basis, rather than a scheduled programme.

The 2014/18 contract is shared with another contractor although Sure Maintenance is responsible for 70% of the contract.

Upon contract award, a mobilisation plan was implemented to ensure we were fully operational by contract commencement. TUPE requirements meant that we had to transfer a small number of engineers over from the existing provider, ensuring that they were offered the same contract conditions as previously.

The contract is managed from our office in Halesowen, Birmingham, due to its close proximity to the properties we service. Six Heating installation teams are dedicated to this contract, supported by electricians and builders who are responsible for other associated works. All engineers are fully gas qualified to install boilers, water heaters, fires and cookers, enabling them to carry out the works safely and correctly.

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